Should I cancel the phone option and just pay for line rental for the broadband?

How can I get cheaper broadband and landline?
I am on BT Unlimited Anytime Plan direct debit for £19.50 a month and BT Total Broadband Option for £17.80 DD a month. My arrears are £73.82. BT want to double my £25 a month DD to £50.50 a month from September 15th. I don’t really need a landline phone because I get calls to mobiles and landline numbers on my mobile monthly contract with lots of spare minutes. Should I cancel the phone option and just pay for line rental for the broadband? BT have broadband tariffs for 10, 40 and unlimited gigabytes. I don’t know which one I need. Is there a penalty for changing the contract? I assume that my BT contract is on auto renewal. I don’t know if the new contract has started yet. Should I change to another provider such as TalkTalk? Would there be a penalty for that? I find broadband and phone contracts very complicated and would be very grateful for advice. Should I go to a BT shop and get advice face to face? Thanks if you can help.

Best Answer

I have found BT to be quite helpful in explaining options etc – I would go to a BT shop so you can talk to a person rather than an anonymous voice on the phone, if you have signed any contracts already you are bound to them and will find it more expensive to change providers.
Good Luck!


One Response to “Should I cancel the phone option and just pay for line rental for the broadband?”

  1. iPlay says:

    In the end my brain clicked into gear for some reason and I phoned BT and managed to get through to someone in Britain and negotiated a new 12 month contract for £39 DD which will reduce further when my arrears are paid off and I get into credit.

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